Careful if you’ve pre-ordered the Nintendo Switch 2: some retailers are randomly canceling orders before its release
Unexpected pre-order cancellations are hitting buyers, leaving them frustrated.
With less than a week until the Nintendo Switch 2 launches on June 5, 2025, some retailers have unexpectedly canceled pre-orders, leaving many customers frustrated and scrambling to secure a console before release.
More retailers have Switch 2 hardware! nintendosoup.com/physical-cop...
— Stealth40k (@stealth40k.bsky.social) 27 de mayo de 2025, 5:36
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What’s causing the cancellations?
Retailers like Walmart, GameStop, and Target have been cited by users reporting pre-order cancellations. While no official explanation has been given by the stores, several factors could be at play:
- Payment processing errors – Some cancellations appear linked to issues with Affirm financing, a payment method used by several buyers.
- Stock limitations – Retailers may have oversold inventory, leading to forced cancellations before launch.
- Security flags – A few users reported their orders being canceled due to suspected fraud, despite using standard payment methods.
Some customers received an email notification stating their pre-orders had been voided, while others discovered the cancellation only when checking their order history.
Oh....
— BansheeBoo👻🎮 (@bansheeboovt.bsky.social) 22 de mayo de 2025, 0:24
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What can you do if your order was canceled?
If you had a Nintendo Switch 2 pre-order, it’s strongly recommended that you:
- Check your order status immediately – Log into your account on the retailer’s website to verify if your pre-order is still active.
- Contact customer support – Some users have been able to restore their orders after speaking with support representatives.
- Consider alternative retailers – While stock is limited, certain stores may still have extra inventory available for new orders.
- Monitor online availability on launch day – Major retailers will likely have a restock at release, but demand will be high.
With pre-orders randomly disappearing, fans excited for the Nintendo Switch 2 should double-check their order status before launch day. Whether due to stock issues, payment errors, or security flags, these cancellations are causing concern, and securing a console before June 5 may require extra vigilance.
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